TERMS OF SERVICE

Terms & Conditions

These Terms & Conditions explain the rules for using our platform, renting and managing an SMM panel, making payments, renewing subscriptions and accessing available features. Please read them carefully before using our services.

Effective date: [Insert date] For registered customers and visitors

Rental Service

Features and limits depend on your selected plan and the services available at purchase.

Refund Policy

Refunds are strictly limited. Approved refunds are normally credited to your platform wallet.

Manual Renewal

You must renew your panel manually before expiry to avoid service suspension.

External Providers

Third-party APIs and payment gateways have their own approval, terms and availability.

01

General Agreement

Welcome to Digital Panel Rental ("we", "us", "our" or "the Platform"). These Terms & Conditions govern your access to and use of our website, panel rental plans, themes, software features, integrations and related services.

By creating an account, purchasing a plan, making a payment or using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.

If you do not agree with these Terms, you should not purchase or use the relevant services.

These Terms operate alongside any applicable Privacy Policy, Refund Policy, plan description and other policies published on our website. Where a specific policy applies to a particular transaction, it should be read together with these Terms.

02

Eligibility & Account Registration

You must be at least 18 years old, or otherwise legally capable of entering into a binding agreement under the laws applicable to you, to purchase our services.

When registering, you agree to:

  • Provide accurate and current registration information.
  • Maintain a valid email address and keep your contact details updated.
  • Keep your password and login credentials confidential.
  • Notify us promptly if you suspect unauthorized access to your account.
  • Use your account only for lawful and authorized purposes.

You are responsible for activity conducted through your account, except to the extent that applicable law provides otherwise. We may request reasonable verification where necessary to investigate fraud, protect an account or meet legal obligations.

Accounts must not be created using false identities, misleading information or another person's details without proper authorization.

03

Panel Rental, Plans & Features

We offer rental SMM panel solutions and related features according to the plans and product descriptions displayed on our website.

Depending on the plan purchased, features may include:

  • Access to a rental panel for the stated rental period.
  • Access to selected themes and customization features.
  • Available service API integrations and panel settings.
  • Supported payment gateway integration options.
  • Updates and technical support within the stated plan scope.

Plan limits: The number of themes, available integrations, features, usage limits and support scope depend on the selected plan. A feature shown on another plan is not automatically included in your purchase.

Third-party dependencies: An integration option or listed gateway does not guarantee that an external provider will approve your account or that the provider will be available in every country.

Domain and hosting: Check the specific plan description to determine what is included. Domain registration, external hosting, server services or other third-party products are not included unless they are expressly listed as part of your purchase.

You are responsible for reviewing the plan description, price, renewal period and included features before placing an order.

04

Customer Responsibilities

You are responsible for the operation and use of your rented panel and for activities performed by users to whom you provide access.

  • Maintain the security of your panel and administrative account.
  • Use lawful content, advertising practices and customer communications.
  • Comply with applicable laws and the terms of the social-media platforms you use.
  • Obtain the necessary permissions for any content, logos or material you upload.
  • Maintain your own records of important orders, payments and business transactions.
  • Protect API keys, payment gateway credentials and other confidential configuration details.

You are responsible for explaining your own service terms, pricing, delivery expectations and customer support arrangements to people who use your panel.

Unless expressly agreed otherwise in writing, renting a panel does not make us the operator of your independent business or a party to your transactions with your customers.

05

Billing, Payments & Pricing

Prices, plan charges and renewal fees are displayed on the relevant purchase page or communicated through an authorized sales channel. You should check the final amount before completing payment.

  • Payment must be completed before the relevant paid service is activated or renewed, unless otherwise agreed.
  • A payment is not considered confirmed solely because a customer has submitted a screenshot or transaction reference.
  • Activation and renewal may depend on payment verification and successful processing.
  • External payment providers may impose their own processing fees, limits, verification requirements or settlement delays.
  • Prices and plan features may change for future purchases or renewal periods. Any applicable price should be disclosed before the relevant transaction is completed.

You must not use stolen payment credentials, unauthorized payment methods, false transaction references or other fraudulent means to obtain services.

If a payment is pending, duplicated, reversed or incorrectly recorded, contact support with the transaction reference and relevant details so the issue can be reviewed.

06

Refunds, Cancellations & Wallet Credits

Because our rental plans and related features involve digital services, configuration and service activation, refunds are subject to strict review and are normally not permitted once a service has been activated, delivered or made available for use.

Before purchasing, please verify the selected plan, rental duration, included features, compatibility requirements and payment amount.

A refund request may be reviewed where there is a verified billing error, duplicate payment, eligible undelivered service or another circumstance that warrants a remedy. Approval is not automatic and depends on the facts, applicable law and payment-provider requirements.

Approved refunds and adjustments: Where permitted and appropriate, an approved refund or adjustment will normally be credited to your account wallet on the platform rather than returned to your bank account or original payment method.

Wallet credit is subject to the applicable wallet terms and may be used for eligible purchases on the platform. Wallet credit should not be interpreted as cash withdrawal rights unless those rights are expressly provided.

If a refund to the original payment method is required by applicable law, payment-provider rules or the circumstances of a transaction, the legally or contractually required method will apply instead.

If a refund is approved, processing time may depend on verification, the payment provider and the relevant transaction method.

Please note: Expiration, non-renewal, a change of business plans or dissatisfaction with a third-party provider does not automatically qualify a customer for a refund. This policy does not remove any non-waivable statutory rights.

To request a review, contact support with your account details, payment reference, amount, purchase date and a clear explanation of the issue.

07

Manual Renewal, Expiry & Suspension

Rental panels are normally renewed manually by the customer. Unless the specific plan expressly states otherwise, automatic renewal should not be assumed.

You are responsible for renewing your panel before its expiry date. Please monitor the renewal date displayed in your account and allow sufficient time for payment processing and confirmation.

If renewal payment has not been completed and confirmed by the expiry date, the panel may be suspended immediately after expiry.

During suspension, some or all panel functions may become unavailable. Suspension may affect your ability to access the panel, its services or customer-facing features.

Access may be restored after the required renewal payment is confirmed, subject to the plan, account status, technical requirements and any applicable reactivation conditions.

We do not guarantee uninterrupted access after expiry. You should not assume that your panel will remain operational during a payment delay or an expired rental period.

Customers should retain their own business records and avoid relying on an expired panel as the sole storage location for important data. Any data-retention or recovery options depend on the applicable service and technical circumstances.

Renewal reminder: Renew manually before the expiry date. A pending payment, screenshot or unverified transaction does not necessarily prevent suspension.
08

Third-Party APIs & Payment Gateways

Our platform may support or provide configuration options for external service APIs, payment gateways and other third-party products. Availability may depend on the selected plan and the external provider.

  • Third-party providers may require separate registration, identity verification, merchant approval or business documentation.
  • Gateway availability does not guarantee approval for your business, country, currency or transaction type.
  • API providers may change their prices, access rules, endpoints, rate limits or service availability.
  • External providers may suspend accounts, reject transactions or delay settlements under their own policies.
  • You must keep your own API keys and payment credentials secure and use them only as authorized.

Unless expressly stated otherwise, third-party accounts, merchant approval, settlement, external transaction fees and compliance obligations are the responsibility of the customer.

We may help with supported configuration or troubleshooting within the purchased plan. However, we cannot guarantee the performance or continued operation of systems controlled by independent providers.

You must comply with each provider's applicable terms and must not use an integration to circumvent restrictions, conceal transactions or conduct unauthorized activity.

09

Service Availability, Updates & Support

We aim to maintain reliable services, but uninterrupted or error-free operation cannot be guaranteed in every circumstance.

Temporary interruptions may occur because of:

  • Scheduled maintenance, upgrades or security updates.
  • Hosting, network, infrastructure or connectivity problems.
  • Third-party API, payment gateway or provider outages.
  • Security incidents, emergency maintenance or events outside our reasonable control.

We may modify, repair or update features to improve security, reliability or functionality. Where reasonably practicable, significant planned interruptions may be communicated through an appropriate channel.

Technical support is provided within the scope of the purchased plan or any separate support agreement. Response and resolution times may vary according to the complexity of the issue and the availability of external providers.

Customers are responsible for reporting issues accurately and providing relevant diagnostic information without exposing passwords, payment credentials or unnecessary personal data.

10

Privacy, Data & Account Security

We may process account information, contact details, transaction references, technical information and support communications as necessary to provide services, maintain security, process payments and meet legal obligations.

Personal information should be handled in accordance with our Privacy Policy and applicable data-protection laws.

Payment information may be processed by the relevant payment provider. The precise information collected, transmitted or retained depends on the payment method and integration. Do not assume that all transaction data is handled in the same way by every provider.

You must take reasonable precautions to protect your account, credentials, customer information and API configuration. If you believe your account or credentials have been compromised, notify us promptly.

We may retain relevant records for security, accounting, dispute resolution or legal compliance, subject to applicable retention requirements.

11

Prohibited Activities

You must not use the platform to:

  • Commit fraud, impersonation, payment abuse or other unlawful activity.
  • Use stolen payment credentials, falsified transaction references or unauthorized payment methods.
  • Attempt to access another customer's account, data, API credentials or systems without authorization.
  • Probe, exploit or interfere with platform security or infrastructure.
  • Distribute malware, phishing material, spam or deceptive communications.
  • Upload content that infringes intellectual-property rights or violates applicable law.
  • Misuse integrations or attempt to bypass legitimate provider restrictions.
  • Misrepresent the identity, affiliation, authorization or capabilities of your business.
  • Use our platform in a way that violates applicable laws or the terms of relevant third-party services.

We may investigate suspected violations and take proportionate action where reasonably necessary to protect customers, the platform, providers or legal interests.

12

Suspension, Restriction & Termination

We may restrict, suspend or terminate access where reasonably necessary because of:

  • Rental expiry or failure to complete the required manual renewal.
  • Suspected fraud, unauthorized payments or serious misuse.
  • Material violation of these Terms or applicable law.
  • Security threats, abuse, or a requirement from a competent authority or service provider.
  • Technical or operational circumstances that make continued access unsafe or impracticable.

Where appropriate and lawful, we may provide notice or an opportunity to resolve an issue. Immediate restrictions may be necessary for security, fraud prevention, expiry or legal compliance.

Suspension does not automatically entitle a customer to a refund. Any refund or adjustment will be assessed under the Refunds section and applicable law.

Where termination or suspension affects access to customer data, available recovery options depend on the circumstances, technical feasibility and applicable retention rules.

13

Intellectual Property & Customer Branding

Unless otherwise stated in a separate written agreement, the platform's software, design, original documentation, branding and other materials remain owned by us or the respective rights holders.

A rental plan grants access to the included features for the applicable period. It does not automatically transfer ownership of the underlying software, platform code, third-party assets or intellectual property.

You retain responsibility for ensuring that content, logos, trademarks and materials you upload or use are authorized and lawful.

We will use a customer's name, logo or branding in public promotional material or a customer showcase only where appropriate permission has been obtained.

You must not copy, resell, redistribute or reverse-engineer restricted components except where expressly permitted by a separate agreement or applicable law.

14

Liability, Disputes & Applicable Law

To the extent permitted by applicable law, we are not responsible for losses caused by circumstances outside our reasonable control, including third-party provider outages, payment-provider decisions, network failures or a customer's failure to renew a rental panel on time.

We do not guarantee specific business results, revenue, customer acquisition, social-media outcomes or uninterrupted third-party service performance.

Nothing in these Terms excludes or limits liability, consumer rights or remedies that cannot lawfully be excluded or limited.

If you experience a problem, please contact support first and provide the relevant order, transaction or account details. We will review the information and attempt to resolve the issue through the applicable process.

These Terms are subject to applicable laws. Any governing-law and dispute-resolution provisions will be applied in accordance with mandatory legal requirements and the rights available to the parties.

15

Changes to These Terms & Contact

We may revise these Terms to reflect changes in our services, features, security practices or legal requirements. The latest version will be published on this page with its effective date.

Where required by applicable law, we will provide notice of material changes or obtain any required consent. Continued use after changes take effect may constitute acceptance where permitted by law.

If any provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

For questions about rental plans, renewal, payments, account access or a transaction, contact our support team using the official contact details published on our website.

Before contacting support: Include your registered email address, panel or order reference, payment transaction reference where applicable, and a clear description of your request. Never send your password, full card details or private API keys.
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